What is Dream Jackets? Dream Jackets is a UK-based fashion brand that offers premium-quality leather jackets and stylish outerwear for both men and women.
Are your jackets made from real leather? Yes, our jackets are made from genuine leather such as cowhide or sheepskin. Some styles may also be available in high-quality faux leather. Material details are clearly mentioned in each product description.
Do you offer jackets for both men and women? Yes! We provide a wide range of leather jackets for both men and women in various styles and sizes.
How do I choose the right size? Each product page includes a detailed size chart. Please measure yourself and compare with the chart to choose the best fit.
What if the jacket doesn’t fit me? We offer exchanges for size-related issues within 7 days of delivery, as long as the jacket is unused and in original condition.
Do you offer custom-sized jackets? No, we do not offer custom sizing at the moment. Please use our size chart to find the closest match for your measurements.
How long does delivery take? Standard delivery within the UK usually takes 5–7 working days.
Do you ship internationally? No, we currently only ship within the United Kingdom.
What payment methods do you accept? We accept the following payment methods:
Visa
Mastercard
American Express
Maestro
Discover
Diners Club
UnionPay
All major Debit and Credit Cards
Can I return or exchange a jacket? Yes. Returns are accepted only for damaged or incorrect items. Size exchanges are allowed. Please review our Return & Exchange Policy for full details.
Will the jacket color be exactly like the photos? We make every effort to display colors accurately, but slight variations may occur due to lighting and screen differences.
Is the leather waterproof? Our jackets are not fully waterproof. They are slightly water-resistant but should be kept away from heavy rain and moisture.
How do I care for my leather jacket? Keep it away from direct heat and water. Use a soft dry cloth to clean it and apply leather conditioner periodically to maintain its look and feel.
Do you offer gift wrapping or personalized messages? No, we do not currently offer gift wrapping or custom message options.
How can I contact customer support? You can reach us via email or through our official social media pages. Our support team is available to assist you with any questions or concerns.
