Payment Policy

Effective Date: 30/6/2025

Secure Transactions

All payments made on our website are processed through encrypted, secure channels.
We use SSL (Secure Socket Layer) technology to ensure your payment data is transmitted safely and remains confidential throughout the transaction.

PCI Compliance

Dream Jackets complies with the Payment Card Industry Data Security Standards (PCI DSS).
These global standards are designed to ensure that all businesses handling credit card data maintain a high level of security.

Our systems are regularly reviewed and tested to uphold full PCI compliance.

Data Encryption & Tokenization

Your payment information is:

Encrypted during transmission to prevent unauthorized access
Tokenized — meaning sensitive card details are replaced with secure, unique tokens
This ensures that your actual card data is never stored on our servers.

Accepted Payment Methods

We accept the following forms of payment:

Visa
Mastercard
American Express
Maestro
Discover
Diners Club
Union Pay
Debit and Credit cards

All payments must be made in Pounds, unless otherwise specified.

Security

We take payment security seriously. All payment transactions are processed through secure, PCI-compliant platforms. Dream Jackets does not store full credit card information on our servers.

Currency

All prices on Dream Jackets are listed and processed in Pounds (£).
If you use an international card, your bank may apply currency conversion rates or fees.

Payment Authorization

Payment is authorized at the time of placing your order.
Orders are processed and shipped only after successful payment confirmation.

Order Confirmation

After a successful transaction, you will receive an order confirmation email with a summary of your purchase.
If you do not receive this email within 24 hours, please contact us at: support@dreamjackets.store

Failed Transactions

If your payment fails:

Check that all card details and billing information are correct
Try a different accepted payment method
Contact your bank or card provider for further clarification

Still having issues? Reach out to our support team for help.

Payment Disputes

If you notice an error or unauthorized charge, please contact us immediately.
We are committed to resolving all payment-related issues promptly and professionally.

Refund Policy

For detailed information on returns and refunds, including eligibility and processing times, please refer to our Refund Policy.

Changes to the Policy

We reserve the right to modify this Payment Policy at any time. Any changes will be effective immediately upon posting on our website or notifying customers via email.